Reservations

Reservations

MARKETING/COMMUNICATIONS

Information

Reservation Mailing Elaborazione e distribuzione preventivi per gruppi ed individuali. Assistenza alla clientela per ogni tipo di richiestarichiesta. Phone Answering Risposta telefonica con procedura preimpostata per interfaccia con clientela. Gestione Operativa Inserimento prenotazioni tramite PMS: F.I.T., individuali, corporate, MICE e gruppi. Controllo e gestione prenotazioni giornaliere e segnalazione richie s t e parti c olari. Gestione Incassi Emissione proforma per clientela gruppi ed individualiindividuali. Controllo costante e solleciti per incassi e pagamenti. Supporto Revenue Lavoro in tandem col reparto revenue per disponibilità e dinamicità delle tariffe in base a vendite, opzioni, cancellazioni o rilascirilasci. Problem Solving Risoluzione problematiche e controversie interfacciandosi con lo Staff del ricevimento. Supporto nella gestione e procedura per overbooking e conseguente book outout.
subcategory
consultancy companies
AG GROUP ITALYC7/106AG Group is Italy’s first Italian-owned hospitality group capable of providing all aspects of demand for tourism in-house with BOUTIQUE HOTELS, DMC & Tour Operator, MICE management, HOTEL CONSULTANCY, and more. Established in 2019 by Founder and President, Andrea Girolami, the brand focuses on a holistic approach to hospitality and applies its capabilities and strategic vision to markets in continuous growth with a view towards future developments in various other Italian new destinations AG Group is Italy’s first Italian-owned hospitality group capable of providing all aspects of demand for tourism in-house with BOUTIQUE HOTELS, DMC & Tour Operator, MICE management, HOTEL CONSULTANCY, and more. Established in 2019 by Founder and President, Andrea Girolami, the brand focuses on a holistic approach to hospitality and applies its capabilities and strategic vision to markets in continuous growth with a view towards future developments in various other Italian new destinations

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