Guest Communication

Guest Communication

TECHNOLOGY/WEB
Guest Communication
Guest Communication
Guest Communication
Guest Communication
Guest Communication

Information

Re:Guest's Guest Communication unifies all channels. All messages between the hotel and guest converge in the Omnichannel Inbox, whether guests (potential) prefer to communicate via email, Re:Guest Messenger, or conveniently via WhatsApp, keeping the reception team always organized. Guests can view their booking history and all past conversations with the hotel at any time in the omnipresent Re:Guest Messenger. Artificial intelligence helps the reception team in writing newsletters and responses or can autonomously answer guest questions 24/7. Since guests are automatically profiled based on their booking behavior, communication is always personalized and tailored to their preferences.
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other it servicessoftware house
REGUEST SPAA1/413Re:Guest è l'Hotel CRM con un sistema intelligente di guest communication per il sales e il marketing in ogni fase del guest journey. Migliora la comunicazione con gli ospiti grazie all'AI e alla multi canalità (messenger e WhatsApp) e massimizza i ricavi attraverso offerte emozionali, upselling personalizzato e newsletter segmentate. L'ultima innovazione include il collaboratore virtuale CR:IS: un chatbot basato su AI che supporta il team d'hotel rispondendo alle domande degli ospiti 24/7. Re:Guest is the Hotel CRM with an intelligent guest communication system for sales and marketing at every stage of the guest journey. It enhances guest communication through AI and multi-channel integration (messenger and WhatsApp) and maximizes revenue through emotional offers, personalized upselling, and segmented newsletters. The latest innovation includes the virtual assistant CR:IS, an AI-based chatbot that supports the hotel team by answering guest questions 24/7.

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